Company Statement | COVID-19
UPDATE – 23 March 2020 – All tours booked for April and May have now been cancelled and refunds will be processed this week. At this stage bookings are open from June however please check this status or email prior to booking. Thank you.
Statement Issued 14 March 2020
Pure SA is taking a proactive and responsible stance regarding the accelerated spread of the Coronavirus disease (COVID-19).
Effective immediately all tours up until 01 April 2020 have been cancelled and no further bookings will be taken for this period. This date will be reviewed weekly and will likely extend given an ongoing escalation of the situation. All existing bookings to this date will receive a FULL refund.
This decision has not been taken lightly. Pure SA take the escalating situation seriously and recognise that our duty of care and first priority is in protecting the health and safety of our customers, staff, suppliers and the wider community. Given the guidelines of health departments in regard the heightened risk of community spread through travel from any destination, including Australia, the risks are considered unacceptable.
Pure SA believe all of community including our devastated tourism industry must take considered actions against the spread of this disease now. This is a duty of care issue that extends beyond profit. The longer the spread goes on, the longer and much harder the recovery process will be for the whole economy.
By taking immediate action, Pure SA hope to play its part through this challenging period and be in a better and stronger position to cater to our returning travelers once it is considered safe to do so.